Last drafted: 26 July 2026. This is a practical project draft, not legal advice. Martin must confirm the legal entity, retention periods, form processor, hosting provider and business address before publication.
Who is responsible for your information?
The intended data controller is Martin, trading publicly as Gone Pressure Washing. Contact: martinsmith1994@hotmail.co.uk or 07526 908458. The legal name and correspondence address must be confirmed before launch.
Information collected
A quotation enquiry may contain your name, email, telephone number, postcode, property type, required service, surface information, property condition, access details, preferred timeframe, contact preference, message and optional photographs.
How the information is used
- To respond to your enquiry.
- To assess service-area and job suitability.
- To prepare or discuss a quotation.
- To arrange an assessment or agreed work.
- To keep necessary business and transaction records.
- To manage disputes, safety concerns or legal obligations.
Photographs
Photographs are used to understand the property, surface, condition and access. Uploading photographs does not guarantee a remote quotation. Enquiry photographs will not be published as marketing material without separate permission.
Legal basis
The likely bases are taking steps at your request before entering a contract, performing a contract, complying with legal obligations and legitimate interests in operating and protecting the business. The final policy should be reviewed once the exact systems and legal entity are confirmed.
Who receives the information?
Martin and necessary service providers may process the information, such as the website host, secure form provider, email provider, storage provider or professional advisers. The production providers must be named or described after they are selected.
Retention
Enquiries should be retained only for as long as reasonably required for quotation follow-up, business records, legal obligations and dispute handling. A specific retention schedule must be selected before launch. Rejected or inactive enquiry photographs should not be kept indefinitely.
Security
The live form must use HTTPS, server-side validation, restricted access, suitable upload limits and a reputable processor. Email cannot be guaranteed to be completely secure. Do not send unnecessary sensitive information through the form.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing, and to complain to the UK Information Commissioner’s Office. Identity checks may be required before a request is completed.
Contact and complaints
Contact Martin using the details above. You can also find information about data-protection rights at ico.org.uk.
Changes to this notice
The notice should be updated whenever the form, hosting, analytics, processors, retention approach or business details change.